Ed Learn Ford Lincoln is a proud member of the AutoIQ Dealership Group.

We are currently seeking a Receptionist in our Fleet Shop to join our team of customer focused professionals within our high volume and process-driven dealership.

Purpose/Summary of Position:

This role is responsible for greeting customers, answering phones, booking appointments, contacting customers for updates, scheduling pick-up and delivery of customer vehicles, collecting payments and assisting Service Advisors and Fleet Manager and collaborating with fellow team members and improving efficiencies whenever possible. 

Required Qualifications:

Our ideal candidates understand that customers have a choice in where they purchase and service their vehicles, and therefore demonstrate a commitment delivering unparalleled service to show our customers real value for their hard-earned money.      

• Proactive self-starter with a desire for accountability
• Passion for delivering a consistently exceptional customer experience
• Operates with the highest level of integrity
• Exceptional initiative, high energy and positive attitude 
• Process driven with impeccable organization and prioritization abilities
• Exceptional problem solving and conflict resolution skills
• Impeccable follow-through and commitment to building and cultivating relationships

Candidates must possess: 

• Minimum High School Diploma
• Post-Secondary Education Preferred 
• Previous customer service and administrative experience required 

Why Join AutoIQ?

• Growth & Learning: we provide ongoing training, coaching and career path development in our promote from within culture
• Innovation: We are a progressive and forward thinking dealer group (FUN FACT: Our President was recently awarded the 2023 CADA Laureate for Business Innovation!)
• Group Support: We share a set of common core values and operating principles across our dealership group
• We care about your well-being: We offer comprehensive benefit coverage including healthcare, dental, LTD and Employee and Family Assistance Programs
• Operating Partner Infrastructure: We believe in ownership in the building
• Culture: We provide a positive and collaborative team environment and group support among our shared services teams
• During your interview, ask us about our inspiring success stories of career growth within AutoIQ!

Qualified applicants are invited to apply with resume and cover letter.

AutoIQ is an equal opportunity employer which values diversity in the workplace. We are committed to providing accessible employment practices that are in compliance with the Accessibility for Ontarians with Disabilities Act (‘AODA’). Applicants are asked to make their needs/requirements, for the purpose of accommodation under AODA, known to Human Resources when they are contacted for an interview or by emailing hr@autoiq.ca.

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